Connect Gmail or Outlook to Send Email
Connect a Gmail, Google Workspace, Outlook or Microsoft 365 mailbox so Revnu can send your outreach and read replies. Which providers work, what to do when Microsoft 365 asks for an admin or IT blocks it, which address to use, and where your sent mail shows up.
Revnu sends email from a mailbox you connect. Until one is connected, Revnu can find leads and write emails, but nothing can send.
Two kinds of mailbox connect:
Gmail and Google Workspace, on the Gmail row.
Outlook and Microsoft 365 work mailboxes, on the Outlook row.
On IONOS, Hostinger or another mail host? See your options.
How do I connect my Gmail or Outlook?
Open Connections
In the dashboard, open Connections and find the Reach People group.
Press Connect on the right row
Press Connect on the Gmail row for Gmail or Google Workspace. Press it on the Outlook row for Outlook or Microsoft 365.
Sign in and allow access
Sign in to the mailbox you want Revnu to send from. Allow access on the consent screen.
If the screen says you need an admin's approval, see the consent screen says I need an admin's approval.
Check the row
You land back on Connections. The row says Connected, with the address Revnu sends from.
When Revnu asks you to connect email in chat, its link opens Connections with a box to pick Connect Gmail or Connect Outlook, so you can start straight away.
Note
On the trial that starts without a card, Revnu may stop and ask for a card before you get to Connections. Adding it charges nothing today. See why Revnu paused and asked for a card.
What you'll see once it's connected
Revnu notices the connection by itself. You don't need to tell it.
A sequence that showed Needs an Inbox can now send.
On Pro, each email leaves within minutes of your approval. See how many emails Revnu sends a day.
Note
The first time you connect a mailbox, Revnu waits 30 minutes before sending anything it started on its own, so you have time to look things over. Emails you approve in Review or ask for in chat go out straight away. Say "pause" any time to stop what's waiting. See pause or stop everything.
We use Microsoft 365, not Gmail. Does that work?
Yes. Microsoft 365 and Outlook work mailboxes connect through the Outlook row. Connect it from the Outlook row in Connections > Reach People.
The consent screen says I need an admin's approval
Many Microsoft 365 companies only let an admin approve new apps.
Someone else runs your Microsoft 365. Send them the request from the consent screen. Once they approve it, press Connect on the Outlook row again.
You run your own Microsoft 365. You are the admin. Connect while signed in with your admin account, and approve the app for your organisation when the consent screen asks. If it still says you need approval, approve the pending request in the Microsoft Entra admin centre under Enterprise applications, then connect again.
The same can happen on Google Workspace. There, the admin allows the app in the Google Admin console.
Our IT team blocks third-party apps
Then your work mailbox can't connect. You can still start:
Let Revnu buy sending inboxes on lookalike domains. Nothing touches your company mailbox. They warm up before they send. See sending inboxes Revnu buys.
Start on LinkedIn. See connect LinkedIn.
My business email is on IONOS or Hostinger. What do I do?
Revnu connects Gmail (including Google Workspace) and Outlook (including Microsoft 365). For mail on IONOS, Hostinger or another host, you have three ways to start:
Connect a Gmail or Outlook mailbox you do use for work. It sends the same day.
Let Revnu buy sending inboxes on lookalike domains. Revnu proposes them and pays for them, and they warm up before they send. See sending inboxes Revnu buys.
Start on LinkedIn instead. See connect LinkedIn.
Should I connect my main address, a separate account, or let Revnu buy inboxes?
Each choice protects a different thing:
| Option | Sends | Domain reputation |
|---|---|---|
| Your main work address | The same day | Cold email carries your main domain's reputation |
| A second mailbox you create | The same day | Shares your main domain's reputation if it's on that domain. A separate domain you own keeps it apart |
| Inboxes Revnu buys | After days to weeks of warm-up | Keeps cold email off your real domain |
Revnu keeps volume low on any mailbox: up to 50 emails a day and 20 an hour on a mailbox you connect. Every email goes to a checked address, and anyone on your block list is skipped. No option guarantees an email lands in the inbox. The full answer is in will Revnu's emails land in spam?.
Revnu can't create a new Google Workspace or Microsoft 365 mailbox on your own domain. If you want a separate address on your domain, create it yourself, then connect it here.
How do I switch to a different sending address?
You don't need to cancel or sign up again. Your sign-in email and your sending mailbox are separate, so you keep your account, your trial and everything Revnu has found.
Add the new mailbox
Open Connections > Reach People. Press Manage on the Gmail or Outlook row, then Add Another Inbox. Sign in to the mailbox you want to send from.
If the new address is on the other provider (Outlook instead of Gmail), press Connect on that row instead.
Tell Revnu to use it
Say it in chat, for example "send everything from sam@yourcompany.com from now on". There's no button to pick the main inbox.
Disconnect the old address
Back in Manage, press Disconnect next to the old address and confirm. Revnu then sends from the mailbox that's left.
Your sign-in email stays the same, and that's fine: it's only how you log in.
Which mailbox sends my emails?
The mailbox you connect sends. If you connect more than one, they all show under Manage on the row, and one is marked Main inbox. Revnu picks which connected mailbox sends unless you tell it. To use a particular one, say so in chat, for example "send this sequence from sam@yourcompany.com".
Each teammate can connect their own mailbox: press Manage on the row, then Add Another Inbox. Only the person who connected a mailbox can reconnect or disconnect it.
Where do I see the emails Revnu sent?
In the mailbox itself, in Sent. Revnu sends as you, from your address, and replies arrive in that same mailbox. Revnu also shows replies in Inbox in the dashboard.
If Sent looks empty, check you're looking in the mailbox shown on the Connections row. If you own several domains, the address may be on a different one than you expect, such as .co instead of .com.
Can I send the emails in my Drafts myself?
Approve them in Review instead. It's one press and the email leaves your mailbox within minutes, so it's just as quick. Revnu then clears the draft and keeps track of the lead. If you send a draft from Gmail or Outlook yourself, Revnu can't tell it went, and the person may get it twice.
Drafts only holds first emails and follow-ups. For everything waiting on you, use Review and the Drafted and Sending tabs on Leads. See where is my email? and how Revnu's emails look.
Can I reply to prospects from Gmail myself?
Yes. Reply from your mailbox as you normally would. If you're taking over a conversation, set that lead's status to Contacted on the Leads page so Revnu stops emailing them. See replies and booking calls.
If it doesn't work
| What you see | What to do |
|---|---|
| The row says Needs Reconnect | Press Reconnect and sign in again. Until you do, emails due from that mailbox fail instead of sending. Revnu messages you when a mailbox stops working, with how many emails are stuck and the reconnect link. After you reconnect, ask Revnu to send any that failed |
| The consent screen asks for an admin | See the consent screen says I need an admin's approval |
| "Outlook didn't connect." | The sign-in didn't finish. On a Microsoft 365 work account, your IT admin may need to approve Revnu once (see the consent screen says I need an admin's approval). Then press Connect on the Outlook row again, or connect Gmail instead |
| "Gmail didn't connect." | Press Connect on the Gmail row to try again |
| Revnu says your mailbox can't connect, but it's Outlook or Microsoft 365 | Use the Outlook row yourself |
| A teammate's mailbox needs reconnecting | Only that teammate can reconnect it, from their own login |
| Connected, but nothing sends | Work through why aren't my emails sending? |
| Something sent that you didn't expect | Say "pause" to Revnu. See pause or stop everything |
Next step
Frequently Asked Questions
Yes. Use the Outlook row in Connections > Reach People. It covers Outlook and Microsoft 365 work mailboxes. Some companies need an admin to approve the connection once.