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Troubleshooting

Why Aren't My Ads Running?

Fix ads that aren't running in Revnu. Google's unverified-app screen, no ad account found, ads paused at or near the monthly budget, a campaign waiting for approval, LinkedIn page access, Meta not available, the TikTok minimum, and a missing outcome. Each with the fix.

Ads in Revnu stop for one of a handful of reasons. Check these three places first, then find your symptom below.

  1. Check the ad row in Connections

    Open Connections > Advertise. Each ad row says what it needs, such as Reconnect or an account to choose.

  2. Check the budget card on Ads

    Open Ads and look at the Monthly Ads Budget card. If it says Paused, see everything paused at once.

  3. Check Review

    Open Review. A new campaign waits there for your approval before it launches.

I clicked Connect on Google Ads and nothing happened

Google showed "Google hasn't verified this app" and the connection never finished. That screen is expected: at the time of writing (October 2026), Google's review of Revnu's Google Ads permission is still pending. Press Connect again, choose Advanced, then the link to continue to Revnu. See connect Google Ads.

Revnu says it can't find an ad account

Platform What it says What to do
Google "No advertising account was found for this Google login." Add the Google user you connected to the ad account in Google Ads, or pick a user who's already on it. Then press Connect on the Google Ads row in Connections > Advertise again. Each connect looks for ad accounts afresh. See connect Google Ads
Reddit Reddit is connected, but "this business does not own an ad account yet" Create the ad account under your own Reddit Business. Shared-in accounts can't be used. See connect Reddit Ads
TikTok TikTok is connected, but "no ad account was shared" Reconnect and tick the ad account on TikTok's page. See connect TikTok Ads
X Finish Setting Up X Ads X hides an account until billing works. Finish billing in X Ads. See connect X Ads
Microsoft Microsoft is connected, but "this login has no ad accounts yet" Create one, or reconnect with a user who has access. See connect Microsoft Ads

Note

Revnu can't create ad accounts on any platform. You create them with your own login and card.

Everything paused at once

Reported spend got too close to your Monthly Ads Budget, so Revnu paused every campaign. The card on Ads says Paused.

  1. Raise the budget if you want to spend more

    To spend more this month, press Edit Budget on the Monthly Ads Budget card and raise it.

  2. Press Resume Ads

    Press Resume Ads on the same card.

  3. Turn your campaigns back on

    Approve or resume the campaigns you want running. They stay paused until you do.

Warning

A new month doesn't restart them on its own. See ad budgets.

Why did my ads pause right after I launched them?

The daily budgets of your live ads already use up what's left. Revnu keeps room for a day of the extra spend Google, Microsoft and TikTok allow, so four TikTok ads at USD 20 a day need about USD 100 of room. Raise the budget or run fewer ads at once. The worked example is in ad budgets.

My campaign says it's waiting for approval

Revnu builds every campaign paused. Launching, resuming and adding money always wait for your yes. Approve it in Review or in chat, or open the campaign on Ads and press Launch Campaign. Approving a learning budget doesn't launch anything either. On Pro, Ad Tests starts on Ask Me First, so each new test waits for you too.

Revnu mentions LinkedIn "image access" or "page access"

The person who connected LinkedIn Ads isn't an admin of the company page your ads post as, so Revnu can't upload the ad image or post as the page. Make them a page admin in LinkedIn, or have a page admin reconnect from the LinkedIn Ads row in Connections > Advertise. See connect LinkedIn Ads.

There's no Meta or Facebook option

Meta Ads is a pilot, and the row only shows for accounts on the pilot list. There's nothing to turn on. Revnu can write Meta ads for you to launch yourself. See Meta ads.

My TikTok budget is too small

TikTok won't serve an ad group below USD 20 a day, and an account in another currency has its own floor that TikTok enforces. If your monthly budget can't cover that, raise it or run fewer TikTok ads at once. Every channel's floor is in ad budgets.

Revnu says it needs an outcome before it can launch

Ads need to know which result counts. Set up a purchase, trial start or booked call on the Revnu Tag tab in Ads. Revnu waits for one before it launches a campaign, and Reddit won't even save a draft without it. No developer? Set up outcomes says what works without one.

Launch was refused because of billing

The ad platform doesn't accept the payment method on your ad account yet. Fix billing in the platform itself: Reddit Ads, X Ads Manager or TikTok Ads Manager. Revnu passes on the platform's own wording, and can still build paused drafts meanwhile. For Reddit, see connect Reddit Ads.

The campaign is live but shows no impressions

Why What to do
Under review Microsoft reviews new ads, usually within a business day. Other platforms review too. Revnu passes on any rejection in the platform's words
Still learning On a new account, Reddit and TikTok bid for clicks until their Pixel has seen your result. Expect few results at first
The row says Reconnect The connection expired. Reconnect it in Connections > Advertise

Still stuck?

Ask Revnu in chat, for example "why aren't my Google ads running?". It reads the account and names the one thing that blocks. Or see get help from a person.

Frequently Asked Questions

Reported spend for the month, plus room for a day of platform overspend, reached your Monthly Ads Budget. Raise the budget if you want, press Resume Ads, then approve the campaigns you want running again.