When Is My Next Payment? Change Your Card and Download Invoices

Your next payment date and amount are on the plan card in Settings > Account (revnu.com/dashboard/settings?tab=account). The same page shows the card on file and your invoices, with a PDF for each.

When is my next payment?

Open Settings and choose the Account tab. Read the line under the price on the plan card:

Plans renew monthly, on the same day each month as your first charge. You can also ask Revnu in chat when your next payment is due.

How do I change my card?

1. 1

   Open your account settings

   Open Settings and choose the Account tab.

2. 2

   Press Update Card

   It's under the card details on the plan card. If you paid with Link or another saved method, such as a bank account, the button says Update Payment Method.

3. 3

   Save the new card

   Stripe's card form opens. Add the new card and save it.

4. 4

   Check it in Settings

   You come back to Settings. The new card shows there, and it's used from your next charge.

If you paid with Link, Settings shows "Link" and the Link email instead of a card. Link is Stripe's saved-payment service. To bill a company card instead, add the card with Update Payment Method.

How do I download an invoice?

1. 1

   Open the Invoices card

   In Settings > Account, the Invoices card lists your recent invoices with the date, amount and status.

2. 2

   Press PDF

   Press PDF on a row to download that invoice.

The card shows your latest 12. For older invoices, press All Invoices at the top of the card. Stripe's billing page opens with your full history.

The status column says Paid, Due, Failed or Void. A $0 invoice at the start of a trial shows as Free Trial.

Before your first charge, the card says "Your invoices show up here once your card is saved", or "Your invoices show up here after your first charge" once it is.

How do I change who gets billed, or add a company name or tax number?

Billing uses the email you signed up with. To send invoices to a different email, such as your finance team, or to add a company name or tax number, email support@revnu.com with the details. Don't use the booking page for this. It's for talking about your plan.

How does billing work on Managed?

Managed shows Managed Plan and Custom in Settings > Account. There are two ways it's billed:

• Invoiced by our team. The plan card says "Invoiced by our team", and the Invoices card says "Your invoices come by email from our team."

• Billed to a card. The page shows the card, the next charge and the invoices, the same as Pro.

To change a Managed plan, press Talk to Us About Your Plan in Settings > Account. For billing details and invoices, email support@revnu.com instead.

What is the Billing Portal link?

Some Managed accounts see a Billing Portal link instead of a card. It opens Stripe's billing sign-in page, which every Stripe customer uses. Enter your billing email and Stripe sends a sign-in link, but only to the email on your Stripe billing record. That may be the address that signed your order form rather than the one you log in to Revnu with.

If no link arrives, email support@revnu.com. We can send you the invoices or fix the billing email.

How do I get past invoices on Managed?

Email support@revnu.com with the months you need and the email they should go to. A person on our team sends them.

How does billing work on the YC deal?

Settings > Account shows your deal's dates: when you're free until, when the half-price months run to, and when full price starts. Until you add a card, it shows Add a Card, and nothing is charged that day. See YC and startup program deals.

If it doesn't work