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Tooth pain? We keep same-day emergency slots open at our [neighborhood] office. Call [phone] and we'll get you in.
Where new patients choose a dentist, which ads pay off, and what to stop spending on.
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Start with your Google Business Profile, because new patients often pick a dentist from the map results. Ask every happy patient for a review, every day, through your practice software. Make sure you appear in each insurance network's find-a-dentist directory and that your site lists the plans you take. Then run Google search ads on high-intent terms like emergency dentist, implants and Invisalign near you. Last, work your own records: overdue hygiene patients and unscheduled treatment are the cheapest new appointments you will ever book.
Pick the right primary category, General dentist or your specialty, and add each service you offer as its own entry. List the insurance plans you take, your real hours and whether you see emergencies. Upload photos of the front desk, operatories and team, not stock images. Check that your name, address and phone match exactly on your website, Yelp and Healthgrades.
Turn on automated review requests through your practice software or patient messaging system so every completed visit gets a text. Have the hygienist or front desk mention it at checkout to patients who were happy. Reply to every review without confirming that the person is a patient or mentioning their treatment, because HIPAA covers that too.
List every PPO and plan you're in network with. Search for your office in each carrier's directory and correct wrong addresses, retired providers and missing associates. Add a page on your site that names each plan, since patients search by plan name. If you're fee-for-service, say so plainly and explain how you help with out-of-network claims.
Give implants, Invisalign, crowns, root canals, sedation, kids' dentistry and emergency care their own pages that answer the questions patients ask. Name your neighborhood and nearby towns naturally. Follow your state dental board's rules: in many states you can't call yourself a specialist unless you hold a recognized specialty, and testimonials or before-and-after photos need patient authorization.
Start with emergency dentist, implants, Invisalign and dentist plus your town, and add negative keywords for jobs, school and free clinics. Send each ad to the matching service page, not your homepage. Use call tracking so you can tie booked appointments back to keywords. Schedule ads for hours when someone can pick up the phone.
Each month, pull overdue hygiene and unscheduled treatment reports from your practice software. Contact those patients by text and phone, and push harder in the fall when benefits are about to reset. Ask existing patients to refer family members, and send pediatricians and specialists a short note on what you offer and how quickly you can see their patients.
The patient books, but the insurance card often decides. A parent books for the whole family, and a PPO or employer plan steers which offices they even consider.
They need a new dentist for everyone and start with a map search plus their insurer's directory. Moving, a new job or a school checkup form triggers the search.
A broken tooth or swelling sends them to search for an emergency dentist open today. They call whoever answers the phone and can see them soonest.
Adults weighing implants, clear aligners or veneers compare before-and-after photos, reviews and financing options. A wedding, a job change or a missing tooth they are tired of hiding usually starts it.
Open enrollment or a new employer plan pushes them out of network with their old dentist. They search by plan name and want to know you take it before they call.
They meant to rebook and didn't. A reminder near the end of the year, when unused benefits are about to reset, is often the push they need.
Tooth pain? We keep same-day emergency slots open at our [neighborhood] office. Call [phone] and we'll get you in.
We're in network with [insurance plans]. Bring your card and we'll check your benefits before your first visit.
Your dental benefits reset on [date]. If you have treatment pending or a cleaning due, we have openings on [days].
Thinking about [implants or Invisalign]? Book a free consult at [practice name], see a scan of your smile and get a clear plan with financing options.
Advertising
Google ads for dentists work because the searcher already wants an appointment. Bid on service-plus-location terms and on emergency searches, and make sure the phone is staffed during the hours ads run. A missed call from an emergency ad is wasted spend. Facebook ads for dentists are a different tool. Meta limits health-related targeting, so you're reaching people by location, not intent, and leads tend to need more follow-up. They fit best for a defined cosmetic or implant consult offer, with a form your front desk calls back the same day. Skip boosted posts of team photos as an acquisition plan. One example: an office runs Google search ads for dental implants near [town], sends clicks to an implant page with financing details and real case photos used with patient authorization, and tracks consults booked from each keyword.
Lead generation
For a dental practice, a lead is a phone call, a booking request or a consult form, and they come from the map, search and referrals. The fastest lead source is usually inside your own software: patients overdue for hygiene and people who accepted a treatment plan but never scheduled. Next, build referral lines with pediatricians, orthodontists, oral surgeons and periodontists who need somewhere to send patients. Local employers are the one place direct outreach makes sense. Offer HR teams a benefits lunch or screening day for staff on a plan you accept. Skip buying patient lead lists or paying for leads from directories that sell the same name to several offices. Example: a family practice emails benefits managers at [20] companies within a short drive, offers a lunch-and-learn on using dental benefits, and books staff on the spot.
Emergency patients decide in a single phone call, so whoever answers first wins. Routine patients check insurance, map reviews and location, and a spouse or parent often makes the call for the household. Larger cases like implants or full-arch work involve a consult, a treatment plan, a benefits check and a financing conversation, and a clear written estimate plus a follow-up call is what gets them to schedule.
I run Cedar Hollow Family Dental in Brookfield Springs, a suburb with lots of young families. We take most PPOs, see emergencies the same day and want more implant consults. Get us new patients from Google and local employers.
Google search ads first. People searching emergency dentist or implants near me are ready to book, while Facebook shows your ad to people who weren't looking for a dentist. Add Facebook later for a specific cosmetic or implant offer if your front desk can call those leads back quickly.
Yes, with written authorization from the patient, because their photos and treatment details are protected health information under HIPAA. Your state dental board may also require disclaimers or limit claims about results. Keep the signed forms on file.
In many states only dentists with a recognized specialty, such as periodontics or oral surgery, can use the word specialist. A general dentist can say they offer implants or cosmetic dentistry. Check your state dental board's advertising rules before you write ads or pages.
Ask every patient through an automated text after their visit and have staff mention it at checkout. Don't offer discounts or gifts in exchange for reviews, which breaks Google's policy. When you reply, never confirm the person is a patient or mention their care.
Only if you already have strong word of mouth and a patient base willing to pay out of network. Leaving networks drops you out of the carrier directories many new patients search. If you go fee-for-service, say so clearly and explain how you help patients file their own claims.
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Last updated October 14, 2026